This was a 1 night stay these rooms are an average $175.00 a night. I called hotel and I was told it was room tax That was a total $85.50 for room tax. I just had checked my credit card statement after getting home And they had charged my account $310.49. My reservation confirmation from this hotel shows TOTAL WITH TAX $258.74. I was asked for AARP card I said no booked under Senior Citizen which I gave him my License. When checked it was under daughters name. I booked in my name and had fallen at home so added my daughters name also to reservation I was able to go. We stayed there to attend NYS Fair at Syracuse. We were already overcharged for that type of room due to the fair, but then for them to cheat us out of more money is horrible!ĭhaval Patel, General Manager at Best Western The Inn at the Fairgrounds, responded to this review I currently have a complaint in with corporate in hopes we can get a credit. At some point they ended up raising the price of the room without telling us and overcharged her credit card by a LOT! Hotel wanted nothing to do with fixing the bill. She booked with the senior citizen discount. I think he said he wouldn't come until 3, but I couldn't understand him and asked him to repeat what he said, and he hung up on me! We then had to walk to the hotel from the fair! Secondly, my mother booked this under her name and paid with her card. Around 2:15 we called again, he was very rude and acted as if we were a bother. We called at 1:50 to let them know we were at the gate, the gentleman speaks such broken English we were not able to understand him, but assumed he would be on his way at 2:00. Friday night everything was great! Saturday we wanted to leave the fair at 2:00. There is a sign and they personally told us the shuttle will run every hour on the hour, but to call when we want to get picked up. First I will start with the positives: room was pretty clean and the wonderful lady who ran the breakfast and also drove the shuttle at night, she is an extremely hard worker and needs a HUGE raise!! Now with the negatives: We went to the fair Friday night and Saturday morning and took the shuttle both times. We stayed at this hotel because of the location to the fairgrounds and the fact they had a shuttle to the fair and back. There's always something fun happening near our Syracuse hotel.īook a quiet room at Best Western The Inn at the Fairgrounds and enjoy everything the city has to offer! Get a cultural fix at Everson Museum of Art or find out what's happening on the local university campus. The Museum of Science and Technology with an IMAX theater is a great destination for kids of all ages. Employees of Key Bank and Syracuse Energy Corporation alike stay with us regularly, and these guests especially enjoy the endless dining, recreation and shopping options nearby.Ĭheck out our Armory Square or stroll around downtown Syracuse to discover a new favorite boutique. Even if you have meetings with RockTenn or you're on a road trip, there's always time for a little sightseeing. Our spacious rooms are perfect for extended stays, and many students, faculty and staff stay with us year-round.ĭuck into the Rosamond Gifford Zoo for a special day the entire family will enjoy. If you're here for studies or an event at Syracuse University, you'll be in good company. The Turning Stone Casino is a must of a side trip for many vacationers, while a day at the Waterloo Premium Outlets is paradise for bargain hunters. Our Syracuse hotel is also a favorite for wedding stays, and we're happy to work with you and your party to ensure that the big day goes off without a hitch.Ĭlose to train and bus stations, it's easy to take advantage of the great public transportation when staying with us. Whether you're here for business with Crucible Steel or here for a big event at the fairgrounds, a key location can help you make the most of your stay. Enjoy delectable fare at Daniella's Steakhouse on site, or walk across the street from our Syracuse hotel to the New York State Fairgrounds, where your favorite treats can be found during special events.įor those looking for a shopping trip while on vacation, the Destiny USA Mall is less than five minutes away.
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